In previous Wanstalls blogs I have advised that in the event of a road traffic accident people should always call their solicitor first before their insurance company, even if they are not injured in the accident
I thought it might be useful to illustrate this point with a recent actual example.
I was called by someone who was driving his car when he was involved in a straight forward collision with another vehicle where it was clearly the other driver’s fault.
The person concerned had taken on board the advice in my previous blog and rang me before he rang his own insurance company.
I explained that in an accident of this type there were options to dealing with the damage to his car. He could call his own insurers who would deal with the repairs to his car but he would probably have to pay his excess and his no claims discount might be affected.
As an alternative he could call the other driver’s insurers to see if they would deal with the repairs to his car.
He took my advice and called the other driver’s insurers. The accident had been reported to them and they agreed that their insured was responsible for the accident.
The other driver’s insurers were more than happy to deal with the repairs and arranged for the car to be repaired at a local body shop and arranged a hire car whilst the car was away being repaired.
As there was no claim on his insurance, there was no excess to pay and his no claims discount wasn’t affected even temporarily.
The person concerned was not injured in the accident so there was nothing more that I could do for him but he certainly appreciated the advice as he was very happy with the outcome!
The best course of action following a motor accident will depend on lots of factors. If you call Wanstalls Solicitors before your insurers we will be more than happy to review the options with you and help you chose the best option in the circumstances whether you are injured or not. Our advice is always free of charge and without obligation.
We have just created a video to highlight some of the benefits of calling us first and you can watch the video below.
Wanstalls Solicitors are based in County Durham in the North East of England. We represent clients both locally and nationwide and offer a friendly personalised service. If you would like to discuss any aspect of a personal injury claim, we would be delighted to hear from you.